- Return Policy
WHY WE LOVE IT
Our 24K gold band has a warmth and depth that makes even the most delicate band stand out. Representing eternal commitment and infinite love, this band is effortless in its simplicity and elegance.
Inspired by antique gold wedding bands, our 24k yellow gold Golden Hoop embraces the simple beauty of aged jewelry. The slightly softer 24k does not deter surface wear like 18k does, resulting in a softer finish over time. Its buttery hue mimics the patina acquired over time.
How it works
IN STOCK VINTAGE & ERSTWHILE ENGAGEMENT RINGS & BANDS
All in stock items are eligible for a FULL REFUND within 14 days of receipt, including sized items. Please contact us within 3 days of receipt to arrange return or exchange. We will provide a FREE RETURN SHIPPING LABEL. Purchases shipped back without our knowledge will incur a fee equal to 10% of the purchase value. Returns without our knowledge which are then lost/stolen in transit are the sender's responsibility.
MADE TO ORDER ENGAGEMENT RINGS & BANDS
Made to order pieces are eligible for a refund less the 50% deposit within 14 days of receipt. Erstwhile bands that have been customized are not refundable.
We do not offer free return shipping on international orders. International customers are responsible for insured return shipments, as well as all duties/taxes/tariffs that Erstwhile might incur by receiving the return.
EXTENDED HOLIDAY RETURN POLICY
Take advantage of our extended holiday return policy. All in stock items purchased in December are eligible for a full refund if return is arranged by January 16th 2023. Please contact us by January 16th if you would like to arrange a return or exchange. We will provide a free return shipping label.