All of our rings can be sized to suit any finger unless specifically stated in the item’s description. Rings that have been sized by us can be returned as long as it’s within our 14 day return policy. Rings sized by other parties are final sale.
The first ring sizing is complimentary with the purchase of a ring. Each additional sizing is $80 for gold and $100 for platinum.
Erstwhile offers a free lifetime warranty on all of our jewelry against any manufacturing defects. If you experience any problem with your purchase, you are welcome to setup an appointment or ship it back to us for evaluation. If we deem the problem a manufacturing issue, Erstwhile will repair the item at no expense to the customer.
The warranty excludes coverage due to wear and tear and/or negligence subsequent to purchase.
Within the first six months of purchase we will replace side or accent diamonds that go missing if we feel that it is a manufacturing defect. After six months of purchase all missing side or accent diamonds will be considered wear and tear and will be at the expense of the customer.
Any repairs or work not done by Erstwhile will void our warranty. We stress the importance in choosing jewelry that is appropriate for your lifestyle.
IN STOCK VINTAGE & ERSTWHILE ENGAGEMENT RINGS & BANDS
All in stock items are eligible for a FULL REFUND within 14 days of receipt, including sized items. Please contact us within 3 days of receipt to arrange return or exchange. We will provide a FREE RETURN SHIPPING LABEL. Purchases shipped back without our knowledge will incur a fee equal to 10% of the purchase value. Returns without our knowledge which are then lost/stolen in transit are the sender's responsibility.
MADE TO ORDER ENGAGEMENT RINGS & BANDS
Made to order pieces are eligible for a refund less the 50% deposit within 14 days of receipt. Erstwhile bands that have been customized are not refundable.
We do not offer free return shipping on international orders. International customers are responsible for insured return shipments, as well as all duties/taxes/tariffs that Erstwhile might incur by receiving the return.
All purchases made within the United States are eligible for free shipping. We ship all domestic packages via UPS next day air with an adult signature confirmation.
International shipping is $100. The customer is responsible for all additional duties, taxes and/or tariffs that might incur. All international orders are shipped via FedEx. All packages shipped fully insured for their purchased price. When your item is ready to ship, an email will be provided by Parcel Pro on behalf of Erstwhile containing your tracking information. Parcel Pro is a third party shipping company that secures and insures your shipment. All shipments must be made to a physical address with an adult present to sign for the package.
The following state residents are subject to sales tax: New Jersey, Ohio, Virginia, Pennsylvania, North Caroline, Massachusetts, Georgia, Illinois, Colorado, California, and New York.
The tax rate is based on your county of residence.
We accept all major credit cards, wire transfers, cashier’s or bank checks and personal checks (which will have to clear before the item is sent out). Please contact us directly for wire transfer instructions.
If you are paying by credit card, the shipping and billing address associated with the card need to match. This is in order to protect our customers and ourselves from fraudulent activity.
You may split your purchase at checkout via multiple credit cards.
At Erstwhile we use our vast knowledge to date each piece based on materials, construction techniques, hallmarks/signatures, overall style and cultural context. While dating and authenticity are not a formal science, we determine them to the best of our ability based on our knowledge, experience and resources.
Some of our pieces are mounted in a way that makes it difficult to determine a precise stone’s grading. Diamonds and colored gemstones that cannot be removed from their vintage settings without harm to the piece are evaluated in their mountings using industry-standard measurements and formulas.
Unless certified by an independent lab, such as the Gemological Institute of America (GIA) or the European Gemological Laboratory (EGL), stone gradings are done by us. Jewelry descriptions and all carat weights stated represent approximates. Mounted stone(s) is/are graded only insofar as mounting permits observation. Most colored gemstones (i.e. rubies, sapphires and emeralds) are often treated to enhance their beauty; some treatments may not be permanent and/or may require special care.
All diamonds shown on our website are natural, untreated diamonds. We cannot guarantee that the color you see matches the item color, as the display of color depends, in part, upon the type of computer monitor used to observe the image.
Pieces may go out of stock before we’re able to remove them from the site. Should this occur, we will notify you. We make every attempt to only show our users correct information. From time to time inaccurate data may be displayed due to system error.
We reserve the right to correct any incorrect pricing as a result of the above, and will not honor any incorrect prices. Under no circumstances will Erstwhile be held liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, including negligence, strict product liability or otherwise, even if we have been advised of the possibility of such damages.
Yes! Conflict diamonds or “blood diamonds” are illegally traded stones that were mined sometime in the last 50 years. These diamonds originated in countries such as Angola, Sierra Leone, Liberia, Cote d’Ivoire (Ivory Coast), Democratic Republic of the Congo (formerly Zaire) or The Republic of Congo, and were used to finance civil wars and deadly insurgencies. Because we only use antique and vintage diamonds that predate this period, our jewelry is completely conflict free. Initiatives such as the Kimberley Process Certification Scheme have been created in order to curb the dangerous blood diamond trade, however even this initiative is fraught with shortcomings.
The only way to guarantee that a diamond is conflict free is to reuse vintage and antique diamonds that were mined prior to 1970...which is exactly what we do!
We use our vast knowledge to date each piece based on the ring’s materials, construction techniques, hallmarks, signatures, and cultural context. Some people may even refer to our ability to identify the age of our jewelry as diamond whispering! After decades of experience, vintage and antique pieces just speak to us, and by using our knowledge, experience and network of resources, we can usually identify the age of each item. While we cannot guarantee the exact age of each piece, we can determine to the best of our ability when it was likely manufactured and during which era it was designed.
We offer a vast selection of made to order setting with the ability to customize metal type and carat weight, shape, color and clarity. There are sometimes other adjustments that can be accommodated depending on the setting.
We do not offer custom rings from scratch or inspired by rings from other sellers.
This is the most frequently asked question and a highly guarded trade secret. We scour the earth for the most high quality and exquisite pieces so you don’t have to!
Any setting in the made to order collection is available for our set your stone service. We do not create and ship setting without a stone, however we will set your stone for you!
Marry your own diamond with a setting from our made to order collection. We will create a setting around a stone you already own. We only work with antique, antique cut, heirloom (inherited or currently set in a ring you already own) stones.
Unfortunately not. We only work with diamonds.
We are always on the hunt for new treasures. Currently, we are adding our new finds to our online shop once a month. To find out when we add new rings, subscribe to our newsletter or follow us on Instagram!
Yes, we buy fine antique and vintage jewelry from all eras. We also purchase certain contemporary pieces. If you have jewelry that you are considering selling, whether it’s an entire estate collection or just one piece, please contact us.
The Gemological Institute of America, or GIA, is the jewelry industry’s most respected diamond laboratory. The GIA is the leading source of knowledge, standards, and education on all things jewelry! They use the most stringent diamond grading process, generally grading stones 1-2 shades darker than EGL USA, another well known diamond lab. That being said, clarity grades between the two labs are usually comparable
The GIA will only certify loose unmounted stones, while the EGL offers a grading service for diamonds that are mounted. If we feel that removing the diamond will compromise the integrity of the ring, we will use EGL USA. Otherwise, we send stones to the GIA.
We only certify diamonds that are .50 carats and above, with the exception of antique rose cuts. If the stone is below .50 carats, we will grade the diamond in-house.
Items purchased from our vintage collection can be shipped out almost immediately. However, if the item requires sizing it may take a few additional days. If you are purchasing something made to order, items will take approximately four to six weeks.
We are partnered with Affirm to offer financing for up to $17,500. If you would like to finance a purchase over this amount, you may finance up to $17,500 and pay the remaining balance as a down payment. You can see your financing options and terms by selecting Affirm at checkout.
As our collections are curated and limited, we are not able to hold items.
We price our items fairly based on the current market. If you can't resist haggling we won't not listen to your offer.
We only accept payments in full at checkout.
We accept all major credit cards, wire transfers, cashier’s or bank checks, personal checks (which will have to clear before the item is sent out) and Paypal. Please contact us directly for wire transfer instructions.
Shipping within the United States is free.
Yes, international shipping is $100. The customer is also responsible for all additional duties, taxes and/or tariffs that might be incurred during shipment.
Yes, we’ll email you your tracking information once we’ve generated a shipping label. An email will be delivered via Parcel Pro on our behalf. We use Parcel Pro to ensure that your package arrives to you safe and sound.
We fully insure all shipments using UPS or FedEx. An adult signature is required to receive all packages.
Don’t worry, your secret is safe with us! Your item will arrive in a generic UPS or FedEx box without our name present on the package.
Sizing can generally be done in a few days.
The first sizing is complimentary with the purchase of a ring. Each additional sizing is $80 for gold and $100 for platinum.
Yes, unless stated in the ring's description.
Not all rings in our sold gallery can be remade. Please ask and we’ll let you know.
Nope, we only work on our own items.
Generally not. If you have a Victorian or Georgian ring that is close backed or foil backed, then you probably shouldn’t submerge it in water. Very few of our rings include this detail, but if you are concerned, please don’t hesitate to contact us.
Yes we do offer appraisal upon checkout. It is done by a trusted third party. We do not offer appraisals on items not purchased from Erstwhile.
We stand behind all of our jewelry and we offers a free lifetime warranty against any manufacturing defects.
Currently we have a by appointment only showroom located in the heart of Midtown Manhattan. Please make an appointment here.