Return Policy

Standard Return Policy

If you are not completely satisfied with your purchase, we accept returns within 14 days of receipt in the US. We offer free shipping on returns; contact us to arrange a return or exchange. We will provide a free return shipping label. Returns without our knowledge which are then lost/stolen in transit, are the sender's responsibility.

If you are unsure about your purchase, please contact us within 3 days of receipt to discuss the return or exchange. Customers must contact us prior to shipping returns so we can issue a free shipping label.

Erstwhile Bands

Erstwhile bands are returnable within 14 days of receipt less a 5% restocking fee as each band is handcrafted and made to order.

Custom

Custom engagement rings and Erstwhile bands that have been customized are final sale.

International Returns

We do not offer free return shipping on international orders. International customers are responsible for insured returned shipments, as well as all duties/taxes/tariffs that Erstwhile might incur by receiving the return.